Talk to a real human.
Questions about a deal, your coverage, or a partnership? One address, read by a person, answered within a working day.
Most messages we get are one of three things: a deal that didn’t match what a provider quoted, an address that came back with no coverage when a neighbour has fibre, or a question about how we make money (short answer: affiliate commission, never a paid ranking). Whatever it is, write to us.
Email us
hello@fibrescout.co.zaWe read everything that arrives and reply within one working day. If it’s about coverage, put your street address in the message — it’s the first thing we’d have to ask for anyway.
You might not need to wait for us
No coverage at my address
Search your address to see every network and ISP that is live there — including ones a single provider’s own checker will not show you.
How you make money
Affiliate commission when someone signs up, never a paid ranking or a bumped result. The full explanation, including who pays us.
Something else
Line faults, router lights, slow speeds, switching providers — the common questions are already answered in the help pages.