Webafrica has been around almost as long as consumer internet in South Africa — it launched in Cape Town back in 1997 — and today it’s one of the most-used fibre ISPs in the country. It sells on every major network, leans hard on low-friction sign-up, and it’s the ISP our own ratings currently rank highest overall. Here’s the full picture, warts and all.
Who Webafrica is
Webafrica is a retail ISP — it owns no fibre itself, but resells over all the big open-access networks (Vumatel, Openserve, Octotel, Frogfoot and more), plus fixed-wireless LTE and 5G. It’s privately owned, went fully remote in 2022, and in 2023 it acquired MWEB — so the two heritage brands now sit under one roof, though they still run as separate ISPs with their own sites and plans. Combined, that’s well over 500,000 customers.
The pitch: no contracts, no credit checks
Webafrica’s whole positioning is low friction. Month-to-month, no fixed contract, no credit check to sign up, and free-to-start installation on supported lines. If you’re renting, between jobs, or just allergic to being locked in for 24 months, that flexibility is a genuine draw — you can leave whenever the service or price stops suiting you. It also runs a fixed-5G option (on MTN’s network) for addresses where fibre hasn’t arrived.
Webafrica packages and prices
Pricing sits in the competitive middle, with some genuinely sharp gigabit promos. Here’s roughly where the popular speeds land (cheapest we were tracking — it depends on the network at your address):
| Speed | From /mo |
|---|---|
| 20/10 Mbps | R429 |
| 50/50 Mbps | R609 |
| 100/100 Mbps | R889 |
| 200/200 Mbps | R989 |
| 500/200 Mbps | R1 209 |
| 1 Gbps | from ~R789 on some networks |
That sub-R800 gigabit line, where it’s available, is one of the best-value big-speed deals going — worth checking if your address is on the right network. As always, confirm the live price before you order.
The reputation split — worth knowing
Webafrica’s reviews genuinely pull in two directions, and it’s only fair to say so. It rates well on Google (strong star average across a large volume of reviews) and lands near the top of the independent satisfaction surveys — but it also picks up recurring complaints on some sites about billing and cancellations. In our own blended rating it comes out on top overall, which is why you’ll often see it flagged as our recommended ISP. Read the positive and negative signals together, decide how much the flexibility matters to you, and remember the no-contract terms mean leaving is easy if it disappoints.
The verdict
Webafrica is a strong all-rounder — huge network reach, no lock-in, sharp gig pricing, and the best blended rating on our list. If you value flexibility and a proven brand over shaving off the last few rand, it’s an easy shortlist pick. Compare it against the others on your line first, though — that’s the whole point. Its live ratings are on the Webafrica provider page.
Check your address to see whether Webafrica can reach you, then compare it against every other ISP on your line by real monthly price and rating — our fibre deals page ranks them for you.